About Us

Empowering our patients and doctors in order to provide optimal care.

We believe that healthcare works best when there is a strong, trusting relationship between patients and their primary care physicians. Only when an open, honest dialogue exists can a doctor truly understand his or her patient’s care needs and create a treatment plan that will keep them feeling their best. At Pacific Healthcare IPA, we do everything possible to make the doctor-patient relationship safe, comfortable and productive for our valued members. In this way, our patients can expect their voices to be heard in the decision-making process



What Sets Us Apart?


Over the past several years, many local physicians have had experience with managed care plans and organizations that were less than fulfilling, not only in terms of providing the best care for their patients, but also as financially successful ventures. To friends and colleagues, Dr. Faustino Bernadett and Dr. Robert Lugliani, decided that there must be a better way.

They believed that only a patient’s personal primary care physician knows what is best for that individual—not an insurance carrier or a faceless mega-hospital committee. They felt that they needed to bring quality care back to the community and put the patient’s health back in the hands of the people they trust the most: their doctors.


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It was under this philosophy in 2006 that Dr. Bernadett, Dr. Lugliani and a core group of local physicians united as to put patient care above all else as Pacific Healthcare IPA. Committed to accountability, collaborative teamwork and a truly coordinated model of care, these physicians work for the common good through to provide compassionate healing in the community. They are committed to dignity, respecting the inherent value and worth of every life and treating patients as they would welcome guests in their own homes.



Our Care Model

Pacific Healthcare IPA's progressive model of care addresses three crucial areas of healthcare within the community.


Hospital Care


Pacific Healthcare IPA is determined to avoid hospitalization whenever possible. We have found that many clinically risky and costly hospital interventions can be eliminated or minimized through early detection and treatment. However, when necessary, we work closely with a coordinated team of specialized clinicians to provide expert care for patients requiring hospitalization. Many of our physicians are based at or near the hospitals we partner with, making it possible for our hospitalized patients to receive frequent visits from their trusted primary care physicians.

Referrals


We strive to reduce the difficulty that patients face at the specialty level when trying to obtain authorization for referrals from insurance plans and carriers. Furthermore, our members can obtain care from any specialist in or out of network simply by discussing their request with their primary care physician to ensure that there is an organizational relationship with that provider. By empowering our physicians—and our patients—referrals to specialists are usually automatic and immediate.

Specialized Senior Care


Pacific Healthcare IPA is uniquely positioned in our community to provide specialized care for our senior members thanks to our physicians’ wide range of expertise and skills. We feel that our well-documented and measured management of care in this area sets us apart from other healthcare provider organizations in the region.


Pacific Healthcare IPA is for physicians and patients that value independence, coordination of care and high-quality clinical outcomes. If that sounds like you, maybe now is the time to find out about joining PHI yourself. Please contact us today for a referral to a licensed enrollment agent.

About Pacific Healthcare IPA

Empowering our patients and doctors in order to provide optimal care.
We believe that healthcare works best when there is a strong, trusting relationship between patients and their primary care physicians. Only when an open, honest dialogue exists can a doctor truly understand his or her patient’s care needs and create a treatment plan that will keep them feeling their best. At Pacific Healthcare IPA, we do everything possible to make the doctor-patient relationship safe, comfortable and productive for our valued members. In this way, our patients can expect their voices to be heard in the decision-making process.

Contact

600 City Parkway West, Suite 800
Orange, CA 92868

Senior Help Line: (844) 818-1211
Administration Tel: (844) 818-1211